Find everyday information for Southbourne, Pokesdown and Tuckton, including local libraries, public toilets, bin collections and council contacts. Whether you live locally, have recently moved or are visiting for the day, this quick-reference guide points you towards useful services and official information. Discover where to check opening hours, report a missed collection, flag a street problem and find detailed advice about parking and transport.
4th November 2026
Knowing where to find a public toilet, check a collection day or report a broken streetlight can make everyday life easier.
This guide brings together practical information for Southbourne, Pokesdown and Tuckton, with links to the relevant council services. Keep it handy for routine questions, whether you are organising things at home or planning a visit.
Our local libraries offer more than books. Both provide internet access, printing and photocopying, alongside activities and places to read or study. Check any printing charges and booking requirements directly.
Address: 118 Seabourne Road, BH5 2HY.
Telephone: 01202 127555.
Facilities: Books and audiobooks, free internet access and Wi-Fi, printing, photocopying, toilets, baby changing and a community room available to hire.
Accessibility: Ground-floor library with level access and an accessible toilet.
Usual opening hours:
Monday: 9.30am - 5pm.
Tuesday: 2pm - 6pm.
Wednesday: Closed.
Thursday: 9.30am - 1pm.
Friday: 9.30am - 5pm.
Saturday: 9.30am - 1pm.
Sunday: Closed.
Check Pokesdown and Southbourne Library’s current information.
Address: Wick Lane, Tuckton, BH6 4LF.
Telephone: 01202 127654.
Email: tucktonlibrary@bcpcouncil.gov.uk.
Facilities: Books and audiobooks, free internet access and Wi-Fi, printing, photocopying, toilets, a garden and a jigsaw swap.
Accessibility: Level access and designated disabled parking.
Usual opening hours:
Monday: 9.30am - 5pm.
Tuesday: 9.30am - 1pm.
Wednesday: Closed.
Thursday: 9.30am - 5pm.
Friday: 9.30am - 1pm.
Saturday: 9.30am - 1pm.
Sunday: Closed.
Check Tuckton Library’s current information.
Check both libraries’ pages before travelling during bank holidays or holiday periods.
Public toilet opening hours vary by location and season. Accessible facilities and baby changing are also different at each site, so check the individual listing if you need a particular facility.
Useful when visiting the park or walking between the high street and coast.
Location: Fisherman’s Garden in Fisherman’s Walk, BH5 2DZ. The council places the park’s toilets at its northern end.
Accessible toilet: Listed, operated with a RADAR key.
Baby changing: No family room with baby changing is listed.
Opening: Seasonal hours.
Check Fisherman’s Garden toilet information.
Location: Between St Catherine’s Road and Southbourne Overcliff Drive, BH6 4AE.
Published hours: 7am - 5.30pm in both summer and winter.
Accessible toilet: Listed, operated with a RADAR key.
Baby changing: No family room with baby changing is listed.
Check Southbourne Crossroads toilet information.
Location: Near SOBO Beach on the promenade, BH6 4BE.
Accessible toilet: Listed, operated with a RADAR key.
Baby changing: A family room with baby changing is listed.
Opening: Seasonal hours, with shorter winter opening.
Check the toilets near SOBO Beach.
Location: Near Warren Edge car park, BH6 4BE.
Accessible toilet: Not listed at this facility.
Baby changing: A family room with baby changing is listed.
Opening: Seasonal hours.
Check Warren Edge toilet information.
The council’s individual toilet pages also include links for reporting cleaning or repair problems. Seafront opening and closing times may be given as a range because staff visit several facilities.
Use the council’s address-based checker to find your collection dates and download a calendar. There is no single collection day for the whole of Southbourne.
The council currently describes its standard collection pattern as:
Rubbish: Every two weeks.
Recycling: Every two weeks, alternating with rubbish.
Food waste: Weekly.
Garden waste: Every two weeks for households registered for the separate paid service.
Check your bin day and download a calendar.
For flats or shared bin stores, also check with your landlord or managing agent about where bins belong and who presents them for collection. Visitors staying in holiday accommodation should follow their host’s waste instructions.
Use the council’s guidance when you are unsure about an item. Its household-bin pages cover recycling, rubbish, food and garden waste, replacement bins and applications for help with collections.
Find household-bin information and recycling guidance.
BCP Council asks residents to put bins out by 5am on collection day. Crews may work until 9pm, so wait until the next working day before reporting an individual missed bin.
If your bin was presented correctly:
Report it within two working days of the usual collection day.
Leave it out while awaiting the return collection.
Check the council’s missed-collection updates first if the whole road has been missed; the council says separate reports are not needed in that situation.
The council aims to return within five working days of a qualifying report.
Report a missed bin collection.
For furniture, mattresses or other bulky items, check the council’s collection service and recycling-centre guidance before arranging disposal. Bulky collections and garden-waste subscriptions are chargeable services.
Find bulky collections, garden waste and recycling-centre information.
For the services covered here, BCP Council is the main official contact. Its website provides routes to apply for services, make payments, report faults and find departmental help.
Useful telephone numbers include:
General enquiries: 01202 123456.
Bins, waste and recycling: 01202 123123.
Council Tax and Council Tax Support: 01202 123330.
Parks and open spaces: 01202 123432.
Beaches and seafront: 01202 123800.
Published telephone hours are Monday - Thursday, 9am - 5pm, and Friday, 9am - 4.30pm, excluding bank holidays.
Find the council’s full telephone directory.
For online services, in-person arrangements, accessible ways to contact the council and out-of-hours information, use the BCP Council contact page.
Use the council’s road and street reporting page for:
Potholes or damaged pavements and kerbs.
Blocked road drains.
Obstructions on roads or pavements.
Faulty streetlights or traffic lights.
Damaged road signs or bus shelters.
Report a road or street problem.
The street-cleaning pages provide reporting routes for litter, public bins that need emptying, dog waste, fly-tipping, broken glass and discarded needles.
Report a street-cleaning or public-bin problem.
When making a report, include the street name, a nearby landmark or building number, and a clear description. Add a photograph if you can take one safely, and keep any reference number for follow-up.
For named car parks, official tariff links, parking restrictions, Pokesdown station, buses and walking connections, see our dedicated Parking and Getting Around Southbourne guide.
For beach access and visitor facilities, use our Southbourne Beach guide.
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